IT Support Engineer

Are you an experienced Infrastructure Engineer with a strong background in on-premise technologies and cloud solutions? We are recruiting for a forward-thinking organisation looking to strengthen its infrastructure while strategically expanding into cloud environments. This is a hybrid role, 2 days per week on site in Central London. The Role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining robust on-premise infrastructure, with a roadmap to selective cloud adoption. You will be responsible for server builds, automation, containerisation, monitoring, and CI/CD pipelines, ensuring seamless operations and scalability. Key Responsibilities: On-Premise Infrastructure – Install, configure, and maintain production/UAT servers (Windows/Linux). Cloud Expansion – Support cloud provisioning (Azure) while ensuring seamless integration with existing on-prem infrastructure. Automation & CI/CD – Enhance deployment and release processes with CI/CD pipelines (Git, GitLab, GitLab Runner). Containerisation – Manage Docker environments and orchestration (Docker Swarm/Kubernetes). Monitoring & Incident Management – Implement proactive monitoring solutions for critical infrastructure (Node, MongoDB, RabbitMQ, SQL Server). Change & Problem Management – Follow change control procedures, troubleshoot infrastructure issues, and document solutions. Skills & Experience Required: Must-have: Proven experience in Infrastructure Engineering, System Administration, or DevOps. Hands-on experience with server installation, maintenance, and monitoring. Strong expertise in Windows/Linux systems and networking concepts. Knowledge of Git, Node.js, and GitLab Runner. Experience with containerisation (Docker, Docker Swarm/Kubernetes). Nice-to-have: Exposure to Azure provisioning and hybrid cloud environments. Infrastructure-as-Code tools (Terraform / Bicep). Experience with RabbitMQ, MongoDB, Elastic Search, SQL Server. Why Join? This is a unique opportunity to work on a highly stable on-premise infrastructure while shaping the future of cloud adoption within the business. You’ll have the chance to work with modern automation, DevOps, and infrastructure technologies while ensuring reliability and scalability. For more information and a job description please apply or contact Ruben at Synergy.

We’re looking for experienced IT Support professionals, to join our fast-growing client based in Colchester. The role is on site full time. Over the last 2 years the company has doubled in size and continues to grow, due to securing large household names as their clients, both in the UK, and Internationally. Working with the latest in cloud-based technology alongside a supportive and collaborative team, your career will have the opportunity to flourish. Also, as a Microsoft partner, funding is provided for Microsoft certifications, as well as many other fantastic benefits.   Key Responsibilities: Offer 1st and 2nd Line technical support via phone, email, or in-person on Windows and Mac equipment. Set up and configure hardware and software. Manage IT infrastructure, including servers, networks, and security. Collaborate with the helpdesk team to resolve technical issues. Assist in IT project implementation, such as system upgrades and migrations. Conduct system audits and maintain accurate documentation. Ensure compliance with IT security and data protection policies. Desired Skills: Previous Helpdesk/Support experience. Strong understanding of Office 365 and G Suite. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Certifications such as CompTIA A+ or Microsoft are beneficial Join and have a meaningful impact on our clients' growth, and their client’s success. As an IT Support Technician, you'll have the opportunity to leverage your technical expertise to provide exceptional support and drive IT projects forward. If you’re looking to work in a collaborative and supportive environment that fosters professional growth and development, and you're passionate about technology and dedicated to delivering outstanding customer service, we invite you to apply and become a valued member of the team.  

We're seeking a talented Software Design Engineer to join our client's industry leading team in Norwich. As a key member of our engineering team, you'll contribute to the development of cutting-edge manufacturing solutions. Key Responsibilities: Design and develop innovative software solutions for automation systems. Program PLCs, HMIs, and other automation devices. Troubleshoot and resolve technical issues. Collaborate with cross-functional teams to deliver projects on time and within budget. Stay up to date with the latest technologies and industry trends. Requirements: Degree in Electrical Engineering, Computer Science, or a related field. Strong programming skills in PLC languages (e.g., Rockwell Automation, Mitsubishi, Siemens, B&R, Codesys). Knowledge of electrical, pneumatic, and mechanical systems. Problem-solving and analytical skills. Excellent communication and teamwork skills. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Collaborative and innovative work environment. A part of a well-established, yet fast growing business, you’ll have the opportunity to work at the leading edge of technology and develop your career. There are exceptional benefits on offer, as well as professional development opportunities. For more information and a job spec, please apply or contact the team at Synergy.  

We're seeking a talented Mechanical Design Engineer to join our client’s industry leading team in Norwich. As a key member of our engineering team, you'll play a vital role in designing and developing cutting-edge automation solutions. Key Responsibilities: Conceptual Design: Work closely with clients and internal teams to understand project requirements and develop innovative design concepts. 3D Modeling: Utilise advanced 3D CAD software (SolidWorks) to create detailed models of mechanical components and assemblies. Design Analysis: Conduct stress analysis, tolerance analysis, and other engineering calculations to ensure design integrity. Manufacturing Drawings: Generate accurate and detailed engineering drawings for manufacturing and assembly. Collaboration: Work collaboratively with electrical, software, and manufacturing engineers to ensure seamless integration of mechanical components. Problem-Solving: Identify and troubleshoot design issues, proposing effective solutions. Continuous Improvement: Stay up-to-date with the latest industry trends and technologies to drive innovation and efficiency. Requirements: Technical Expertise: Strong understanding of mechanical engineering principles, materials science, and manufacturing processes. Design Skills: Proficiency in 3D CAD software (SolidWorks) and 2D CAD software (AutoCAD). Problem-Solving: A keen eye for detail and the ability to identify and solve complex technical problems. Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with team members and clients. Industry Experience: Experience in the automation industry, preferably in sectors such as automotive, aerospace, or manufacturing. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and collaborative work environment. The chance to work on cutting-edge projects and technologies. A part of a well-established, yet fast growing business, you’ll have the opportunity to work at the leading edge of technology and develop your career. There are exceptional benefits on offer, as well as professional development opportunities. For more information and a job spec, please apply or contact the team at Synergy.