Our Vacancies

We’re excited to share an IT Support vacancy that would suit someone looking for their first job in IT, either from education, or another career path following some self-learning. The role is Norwich based, on-site, so you must be able to reliably commute daily. This is a 1st Line Support role where you’ll be the go-to person for IT support across a growing organisation with both office-based and remote users. It’s a hands-on role in a friendly, sociable team, offering you exposure to a broad range of technologies and the chance to develop into 2nd and 3rd Line support over time. What You’ll Be Doing Setting up and managing user accounts and access control across various systems Managing hardware, including new builds and fixes (PCs, Macs, printers) Some network management Providing 1st Line support to office-based and remote users Helping on key IT projects such as migrations, implementing automation and business processes What We’re Looking For No previous experience required – just a passion for IT and problem-solving! A friendly, customer-focused approach – you’ll be the first point of contact for IT queries A willingness to learn and develop technical skills An interest in hardware, software, and networking Why Join? Work with a growing company in a close-knit, supportive team A role that will grow with you, offering exposure to exciting IT projects and career development A sociable work environment with regular team events Exceptional staff benefits This is the perfect role if you want to kickstart your IT career in a company that values learning, collaboration, and growth. For more details, contact Ruben Davis at Synergy.  

We're looking for an Application Support Engineer to join the development team of a reputable organisation that have been leading in their industry for over 20 years. Play a crucial role in supporting their flagship business application. This will be onsite for 6 months but will eventually be a hybrid role (3 days in-office, 2 days remote). What You’ll Be Doing: Providing support to the users and teams of the business applications. Troubleshooting and diagnosing technical issues—no direct client interaction. Working closely with development teams, presenting insights into potential issues. Utilising SQL and JavaScript to investigate problems and support issue resolution. Playing a key role in a brand-new position, designed to free up time for the developers. What We’re Looking For: Experience in application or technical support (2nd line preferred). Strong troubleshooting skills and a logical approach to problem-solving. Knowledge of SQL and JavaScript for diagnosing and assisting with application issues. Ability to work collaboratively with internal teams to improve system stability. A proactive mindset—someone who takes ownership of issues and sees them through. It’s a chance to shape and define a new role in the company and develop your career. If you're looking for a hands-on application support role where you can make an impact, apply to find out more information on the role.  

Are you an experienced Infrastructure Engineer with a strong background in on-premise technologies and cloud solutions? We are recruiting for a forward-thinking organisation looking to strengthen its infrastructure while strategically expanding into cloud environments. This is a hybrid role, 2 days per week on site in Central London. The Role As an Infrastructure Engineer, you will play a crucial role in designing, implementing, and maintaining robust on-premise infrastructure, with a roadmap to selective cloud adoption. You will be responsible for server builds, automation, containerisation, monitoring, and CI/CD pipelines, ensuring seamless operations and scalability. Key Responsibilities: On-Premise Infrastructure – Install, configure, and maintain production/UAT servers (Windows/Linux). Cloud Expansion – Support cloud provisioning (Azure) while ensuring seamless integration with existing on-prem infrastructure. Automation & CI/CD – Enhance deployment and release processes with CI/CD pipelines (Git, GitLab, GitLab Runner). Containerisation – Manage Docker environments and orchestration (Docker Swarm/Kubernetes). Monitoring & Incident Management – Implement proactive monitoring solutions for critical infrastructure (Node, MongoDB, RabbitMQ, SQL Server). Change & Problem Management – Follow change control procedures, troubleshoot infrastructure issues, and document solutions. Skills & Experience Required: Must-have: Proven experience in Infrastructure Engineering, System Administration, or DevOps. Hands-on experience with server installation, maintenance, and monitoring. Strong expertise in Windows/Linux systems and networking concepts. Knowledge of Git, Node.js, and GitLab Runner. Experience with containerisation (Docker, Docker Swarm/Kubernetes). Nice-to-have: Exposure to Azure provisioning and hybrid cloud environments. Infrastructure-as-Code tools (Terraform / Bicep). Experience with RabbitMQ, MongoDB, Elastic Search, SQL Server. Why Join? This is a unique opportunity to work on a highly stable on-premise infrastructure while shaping the future of cloud adoption within the business. You’ll have the chance to work with modern automation, DevOps, and infrastructure technologies while ensuring reliability and scalability. For more information and a job description please apply or contact Ruben at Synergy.

We are seeking an experienced IT Support Analyst to join our London-based client during an exciting period of technology transformation. This is a dynamic, hands-on role providing critical IT support across multiple locations. Location: London Work Pattern: On-site, five days a week Shifts: Between 7:30 AM – 6:00 PM (rotational shifts) The Role As an IT Support Engineer, you will play a crucial role in ensuring seamless IT operations by troubleshooting technical issues, maintaining systems, and providing support across various platforms. Key responsibilities include: Service Desk & Desktop Support – Managing ticketed queries, resolving software and hardware issues, and supporting business applications. Hardware & Device Management – Deploying and troubleshooting laptops, desktops, and mobile devices. CRM & SharePoint Support – Providing user support for Dynamics CRM, SharePoint, and in-house applications. Technical Environment – Working with Office 365, Windows Server, Active Directory, and Azure. About You To succeed in this role, you will need: Experience working in an IT Service Desk environment, including ticket prioritisation and escalation. Strong working knowledge of Office 365, Windows Server, Active Directory, and Azure. The ability to explain complex IT concepts to non-technical users. Hands-on experience with desktop and laptop hardware support. Experience providing CRM and SharePoint user support. You should be proactive, customer-focused, and adaptable, with the ability to troubleshoot issues effectively and contribute to the long-term resolution of recurring IT challenges. Supporting over 300 employees nationwide, this role requires someone who is confident, resourceful, and willing to take ownership of technical issues. Why Apply? This role offers: Exposure to a diverse and evolving IT environment. Opportunities to enhance your technical expertise. ?The chance to work in a collaborative team that values innovation and efficiency. Career progression opportunities as the company undergoes significant technology advancements. For more information or to apply, please get in touch.  

The Lead Developer vacancy is with an established award-winning finance business going through their next stage of technical transformation. Hybrid – Preferably 2 days per week in the office As Lead Developer, you will take ownership of a close-knit team of backend developers to deliver software solutions that meet business objectives. This is a high-impact position where you will lead system architecture, collaborate with stakeholders, drive improvement, and deliver scalable solutions that enhance operational efficiency and business growth. What We’re Looking For A leader with strong hands-on development experience who is excited by the prospect of delivering meaningful technological change. The ideal candidate will be comfortable working in a hybrid team structure, show willingness to be onsite to understand business systems and stakeholder needs, and the ability to manage remote and in-house developers effectively. Technical Skills & Experience 5+ years experience using Node.js in a commercial role Strong expertise in JavaScript, Vue.js, SQL & MongoDB Proven experience designing and implementing complex software systems. Deep understanding of software architecture, scalability, and system optimisation. Experience in Agile development methodologies and best practices. Strong knowledge of cloud computing and AI integration is desirable. Experience managing and mentoring development teams. Ability to foster strong relationships with remote and cross-functional teams. Strong problem-solving skills with the ability to manage multiple priorities under pressure. Exceptional communication skills to engage both technical and non-technical stakeholders. What You Will Be Doing Lead the development, testing, and deployment of high-performance systems. Provide mentorship and technical guidance to a growing development team. Oversee code reviews, system architecture, and best practice implementation. Ensure software development aligns with industry standards, security protocols, and business goals. Coordinate with cross-functional teams including Product, QA, and Data teams. Work closely with stakeholders to define technical requirements and translate them into effective solutions. Drive continuous improvement in system reliability, security, and efficiency. Collaborate with data teams to develop data lakes and integrate AI-driven solutions. Why This Role? This is an opportunity to step into a leadership position where you will have full ownership of the development function and play a key role in shaping the company’s technological future. Apply now to learn more about the opportunity.  

We’re looking for experienced IT Support professionals, to join our fast-growing client based in Colchester. The role is on site full time. Over the last 2 years the company has doubled in size and continues to grow, due to securing large household names as their clients, both in the UK, and Internationally. Working with the latest in cloud-based technology alongside a supportive and collaborative team, your career will have the opportunity to flourish. Also, as a Microsoft partner, funding is provided for Microsoft certifications, as well as many other fantastic benefits.   Key Responsibilities: Offer 1st and 2nd Line technical support via phone, email, or in-person on Windows and Mac equipment. Set up and configure hardware and software. Manage IT infrastructure, including servers, networks, and security. Collaborate with the helpdesk team to resolve technical issues. Assist in IT project implementation, such as system upgrades and migrations. Conduct system audits and maintain accurate documentation. Ensure compliance with IT security and data protection policies. Desired Skills: Previous Helpdesk/Support experience. Strong understanding of Office 365 and G Suite. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Certifications such as CompTIA A+ or Microsoft are beneficial Join and have a meaningful impact on our clients' growth, and their client’s success. As an IT Support Technician, you'll have the opportunity to leverage your technical expertise to provide exceptional support and drive IT projects forward. If you’re looking to work in a collaborative and supportive environment that fosters professional growth and development, and you're passionate about technology and dedicated to delivering outstanding customer service, we invite you to apply and become a valued member of the team.  

Our client is a leader in their field and is looking for an experienced Full Stack Developer to join their dynamic team. Renowned for their commitment to improving lives and supporting diverse industries, they combine technology with traditional methods to deliver exceptional services nationwide. You’ll play a pivotal role in designing, implementing, and supporting internal systems to enhance business operations. You’ll develop innovative solutions using C#, .NET, JavaScript, SQL Server, and APIs. You’ll collaborate with broader business units to drive efficiency, resolve issues and have a positive impact on the future of their technology. Key Responsibilities: Design, implement, test, and document new systems using .NET technologies. Provide support for bespoke in-house applications. Maintain and modify SQL Server databases. Research and recommend technological advancements. Develop solutions with minimal supervision in a collaborative environment. As a self-motivated team player with strong interpersonal skills, a proactive approach, and a passion for learning new technologies. You should have some (not all) of the below skills and experience: Hold a degree or equivalent experience in Computer Science or a related field. 3 years of experience with C#, .NET, ASP.NET, JavaScript, and Front-End Tech. Experience with database development of some level in SQL Server. Excellent problem-solving and time management abilities. Experience with React, automated testing, Azure hosting, and web design principles. In return you will receive a competitive salary and exceptional benefits, including hybrid working in Ipswich. This is an exciting opportunity to join a forward-thinking organisation where you can make a real impact. If you’re interested in learning more, apply now or contact James at Synergy.

My client is an innovative technology business operating at the cutting edge of software development delivering innovative Saas products in Automation, Analytics and Artificial Intelligence. They are seeking a Software Engineer to join their dynamic team and contribute to the evolution of their highly regarded platform, used by clients across the globe in a variety industries. The Role As part of a small, collaborative team, you will work on a variety of exciting projects, contributing across the SDLC. From designing and building user-focused features to enhancing cloud infrastructure, this role offers an opportunity to work across a modern tech stack to deliver high-quality solutions. Key Responsibilities: Build and implement new features for both internal and external users. Contribute to system performance, reliability, and scalability improvements. Collaborate with stakeholders to troubleshoot platform issues and identify enhancements. Support development of deployment pipelines and infrastructure, moving towards full Infrastructure as Code. The Technology Stack JavaScript/TypeScript (Node.js, React), Go (or other STL). Kubernetes, AWS (or other cloud platforms), CI/CD, Terraform. MySQL/PostgreSQL, GraphQL, gRPC, API design. Opportunities to work with neuro-symbolic AI and large language model integrations. About You You will be a passionate software engineer with a strong problem-solving mindset, a commitment to quality, and a desire to work on transformative projects. Your experience will include Modern development frameworks, especially Node.js and React Familiarity with cloud-native development and containerised applications such as Kubernetes A user-focused approach, strong communication skills and the ability to work with clients Why Join This Company? Work on innovative technology with a business at the forefront of its field. The team is close-knit, supportive and collaborative, with big ambitions. For more info and a detailed job spec, contact Ruben at Synergy.